Frequently Asked Questions
Everything you need to know about your Rolling Stones gear and orders.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your door.
What is your return policy for apparel and vinyl?
We accept returns on unworn apparel and unopened media within 30 days of delivery. Please ensure all original tags and packaging are intact.
Do you ship Rolling Stones merchandise internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are the products sold here official Rolling Stones merchandise?
Absolutely. This is the official store, and all products are 100% authentic, licensed Rolling Stones merchandise.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed.