Returns & Exchanges
At The Rolling Stones official store, we want you to be completely satisfied with your purchase. If your gear isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Shipping Label
Download and print the prepaid return shipping label provided through the portal and securely package your items in their original condition.
- 3.Drop Off Your Package
Affix the label to your parcel and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
